COVID-19 Postponement For May 28, 29 & 30 Trains
"When life throws us lemons, we make lemonade"
Thank you for purchasing tickets for the Durango Blues Train on May 28, 29 & 30. We realize many of you invested a great effort to join us for a musical voyage aboard the Durango & Silverton Narrow Gauge Railroad. We deeply value the planning that has gone into the choice to attend our event. We take pride in producing top-of-the-line experiences that create memories for a lifetime. For our small staff of five people, this isn't just a job, it is a passion.
Unfortunately, due to the COVID-19 pandemic, the Durango Blues Train has come to the difficult decision to postpone and re-schedule the May 28, 29, & 30 dates to later this year, on August 28 & 29, 2020. The decision was made out of an abundance of caution and for the health and safety of all attendees, artists, staff and our community.
Most of the artists scheduled to perform on the May train have committed to the new August dates, leaving a similar lineup in place and we are excited to welcome an additional artist to the bill, long-time Blues Train favorite A.J. Fullerton. To see the full lineup, click here.
Information for Thursday Ticket Holders
The new dates in August will offer two nights instead of three. Any ticket-holders for Thursday, May 28, can choose to attend Friday, August 28 or Saturday, August 29 depending on available capacity after the Friday and Saturday ticket holders transfer. If you would like to transfer your Thursday ticket to the new Friday or Saturday August dates, please fill out the Transfer Form below. Once the form closes on Sunday May 3 at 5 pm (MT), all requests will be processed in the order in which they were received.
Information for Friday & Saturday Ticket Holders
For those Friday and Saturday ticket-holders willing and able to attend the new August dates, you don’t need to do anything . Your tickets will automatically be rolled over to the August dates. Friday, May 29 tickets will now be valid for admission to Friday, August 28. Saturday, May 30 tickets will now be valid for Saturday, August 29. Please note, tickets are not interchangeable or exchangeable between Friday and Saturday evenings.
Information for Refunds
We are also offering the opportunity to obtain a full refund to all ticket holders. Please complete the form below and allow our team several business days after the form closes to process all requests. Once the form closes on Sunday May 3 at 5 pm (MT), all requests will be processed in the order in which they were received, in as little as 30 days.
Moving Forward
As we get closer to the event dates, we will closely monitor health officials' recommendations and carefully consider options with attendee safety as a top priority. We will take all precautions and will implement safety measures that exceed the current mandated standards and protocol. We remain committed to the health and safety of our audience which is of utmost importance to us.
Thank you for your overwhelming support through this complicated time. We have an extraordinary event planned for you and are eagerly looking forward to August. Should the situation change, we will send news right away. We encourage you to reach out to us directly with any questions, by email at blues@durangobluestrain.com, by phone at (970) 728-8037 or on the live chat on the right hand bottom corner of our website. Thank you and we hope you will join us for Durango Blues Train in August or another SBG Productions event.
Sincerely,
The SBG Productions Team
Refund & Transfer Forms
The transfer and refund forms for May 28, 29 & 30 closed on May 3 at 5 pm. Please allow our team several business days to process all requests. If you need to get in touch or have any questions about the process, we encourage you to reach out to us directly by email at blues@durangobluestrain.com, by phone at (970) 728-8037 or on the live chat on the right hand bottom corner of our website.